Video: The CX Architects: Designing the Future of Customer Experience | Duration: 3428s | Summary: The CX Architects: Designing the Future of Customer Experience | Chapters: Welcome and Introductions (5.04s), Panel Introduction (130.765s), Panelist Introductions (270.095s), Panelist Introductions (308.395s), Role Evolution Discussion (424.67s), AI-Driven Speed (640.965s), AI Transformation Journey (755.835s), AI Implementation Moments (993.805s), AI Customer Support Breakthrough (1229.595s), AI Implementation Evolution (1313.68s), Daily Operations (1731.355s), AI Evolution Phases (1936.095s), Owning AI Roles (2421.92s), Closing and Resources (3172.1s)